Testimonials

Want to share your experience with Truitt & White? Fill out the Testimonial form and tell us what you thought of our service and how we can better serve you and other customers. 

Truitt and White is a long standing institution in the East Bay. The quality of the lumber is good. The systems they have set up for loading and getting you out of the office and the yard are exceptional. The people they have working there are extremely knowledgeable. They know the products and have a good inventory control to keep you from running all over the yard trying to figure out if they stock or are out of a product. I highly recommend Truitt and White for professionals and homeowners as well. 

 

Jamie Carlen - East Bay

These guys really know their stuff. I've been a builder in the Monterey area for a long time and now that I have found them I will not be going any where else. I worked with Jack and he came out to my jobsite and was so efficient. The amount of window and door knowledge in his brain blew me away. I can not recommend them enough. My homeowners and I both loved their Marvin showroom. I will be taking all my clients there to pick out windows. 

Thanks again for the excellent customer service, see you on the next one. 

Keith Stone - Monterey

They have great service and the staff is fantastic. They are all very welcoming, friendly, and super helpful. The windows are beautiful and they have unique options to choose from. I highly recommend for everyone to use this company.

Read this review here

Lorin D. - Monterey, CA

I love this place. Today I walked in with a broken door handle in hand and the woman who greeted me knew exactly what part I needed, showed me how to install it, helped resolve a second issue I had with a window, and sent me on my happy way. All under warranty.

 

I bet she thought she was just “doing her job” (and admittedly, my enthusiasm - and the hug I gave her - might have seemed over the top) but extraordinary customer service that makes life EASIER and resolve PROBLEMS is rare. And she did it without making me feel like an idiot. 

 

I also bought a house full of doors and windows from these folks 7 years ago and love them. Awesome product.

 

Thank you Truitt and White, design gallery staff, and especially, thank you Elizabeth.

Stacy W - Oakland, CA

MDG Berkeley is the “go to” location for windows, doors and hardware in the East Bay / Contra Costa County. Christine Thatcher assists during our design phase with detailed product knowledge; she listens to complicated detail questions and responds with design appropriate solutions. Quotations are timely; and the company's service during install is extraordinary. If any issue might arise, no matter how small, it is dealt with in a timely fashion. 

Mark Pearsall has developed an unique education program through the MDG that provides professionals and contractors with current product, code and business information. Their sponsorship of the Architect Cafe series throughout the Bay Area allows the community to interact with design professionals in no fee consultations.

Elbert Associates - Lafayette

We are Design/Build firm and have enjoyed the products, materials and services offered by the professional staff at Truitt and White for over 25 years. If Truitt and White sells it, Truitt and White backs it up. 

Building codes, materials and products, particularly windows and doors, are constantly changing. We have relied on the expertise of Truitt and White to provide us with the up-to-date technical and product advice we need to stay competitive and provide our clients with first-class service.

Melissa Thorn - Lafayette

 

"I just want to share with you how delighted we are with the Marvin French doors we purchased through you. My wife is thrilled. They make such a big difference in the dining room. I wish we had done it much sooner!"

John M

 

"I know I'm not the easiest customer in the world. My experience with Truitt and White started with an in-depth product specification comparison with another reputable vendor. T&W, along with the product experts at Marvin convinced me of the superiority of their product, a decision that I'm happy I made - especially after smooth installation and the great result my painters achieved in staining the raw pine interiors. Truitt and White was patient as I labored over each design decision and carefully guided me to choices that really enhanced the character of my California Ranch.

I am pretty picky, and there were some areas where I felt perfection was not delivered, but T&W, along with BMD, their distributor, went to great lengths to correct any issue that arose. They made it crystal clear in their words and actions to convince me that their only goal was my 100% satisfaction with the product and the complete success of my project. I love the way the Marvin windows look and perform. And probably most importantly, I take comfort in the feeling that in the years and storms ahead, that if any problem was to arise, that the team of Truitt and White, BMD, and Marvin will stand by me and continue to keep me and my family warm and dry and our home looking beautiful."

David, Carmel

 

"Thank you for the opportunity to visit the Architects Cafe. Ken Hansen was a tremendous help in designing my outdoor space. He knew exactly which plantings and features would look fabulous and be funtional in all areas of my yard."

Jean, Lafayette

"Best Lumber Yard in the world. No questions. Best people, best product. Outstanding on all fronts. Consider that Berkeley is a very demanding populace and the best builders in the area all shop here. Some may buy tools cheaper at other places but theirs tools are acutally fairly priced and they have a terrific selection of bits, blades and everything you need. The real reason to shop here is that the staff are superlative. They will make sure you leave with the right stuff and that's worth a LOT. They're smart and won't rush you. A++"

Matt, Berkeley

"I have always loved this place, but I never knew how much until I moved away from the bay area. They are all so knowledgeable, kind and friendly. Since I no longer live by them, I now have to spend hours on the Internet to figure out my home improvement project solutions. Truitt and White is a real gem, with workers who can offer expert advice from lots of experience. If you live in the bay area, make sure you check them out."

Katie, Santa Cruz

"We came here looking for crown molding on the recommendation of our contractor. Truitt & White has a great selection of both wood and pre-primed crown mouldings. We quickly found a style that we liked and were pleased to learn that it was less expensive than the limited selection of primed crown at Home Depot. Good service, too."

Shauna, Oakland

"I am a designer and I needed some items to help me measure floor leveling, room sizes, stud finding, joist and that all so important SIMPSON WOOD CONSTRUCTION CONNECTORS CATALOG for cripple wall design. These guys not only had what is the standard connectors but had what contractors use to make the job stronger and built faster. They help give you what you need to do the project correctly, and safe."

Tito, Emeryville

"This place is number one in the east bay! I been buying Lumber from these folks over 30 years now, they never let me down!  If you want A pro behind your order Talk to these guys. Most of the time, they go out of their way to help you.

Your Truck can be pulled to any location where your lumber is, and they will load for you. They do deliveries, on time and they place it were you want it, not on the curb."

Carlo, Oakland